Case Study: Basement Egress Window & Waterproofing Project

“We are so glad we hired HHI! From the start, Brandon was quick to respond when I reached out. Within a few days he came out to give us a quote and explain the installation process. He answered all our questions and left us with a great first impression of his professionalism and expertise.


A few weeks later Brandon and his team showed up on time and quickly got to work. They did their best to work as clean as possible despite the wet and snowy conditions. Overall, the job took less than 6 hours and turned out great! We are very happy with the work and thankful for Brandon and the team. If you’re looking for great work, professional service, and a positive home improvement experience, then look no further than HHI! They will not disappoint!”

-Al

The homeowner wanted a safe, code compliant egress window installed as part of an upcoming basement improvement project. They needed clear communication, a fast turnaround, and a clean installation process. Weather conditions were wet and snowy, which made cleanliness and efficiency even more important. Their top priorities were a professional experience, minimal disruption, and a final result that looked great and functioned properly.


Challenge

  • The installation required cutting into the home's foundation with precision.
  • Wet and snowy weather increased the risk of mud and water tracking into the work area.
  • The project needed to be completed in a single day with minimal disturbance.
  • The homeowner wanted transparent communication and a clear explanation of the process before committing.


Solution Provided by Hilbert Home Improvement


1. Inspection and Assessment
 The team visited the home to evaluate the installation area, take measurements, review exterior grading, confirm the best placement for the window well, and explain the full scope of work to the homeowner.
2. Preparing the Work Area
 Protective coverings were added to keep the surrounding area clean. Tools and materials were staged efficiently, and pathways were prepared to reduce mud tracking during wet conditions.
3. Excavation
 Soil was removed to the proper depth and width for the new window well. Drainage considerations were addressed early to prevent water from pooling during the dig.
4. Cutting the Foundation Opening
 The foundation wall was marked and cut to create the new window opening. Concrete sections were removed carefully to prevent interior vibration and debris spread.
5. Window Installation
 The egress window was set into place, leveled, sealed, and insulated. Extra attention was given to weather protection and long term water resistance.
6. Window Well Installation
 A new window well was installed and anchored securely. A gravel base was added to improve drainage, and the surrounding soil was backfilled and compacted.
7. Waterproofing and Sealing
 Sealing materials and waterproofing membranes were applied around the window to block moisture. Exterior grading was checked to ensure proper water flow away from the home.
8. Final Cleanup and Walkthrough
 The work area was fully cleaned, removing mud, snow, and debris. The homeowner received a walkthrough showing the completed installation and the waterproofing measures used.


Outcome

  • The entire installation was completed in less than six hours.
  • The homeowner noted the crew’s professionalism, punctuality, and clean work habits.
  • Despite poor weather, the area was left spotless and the window was installed with proper sealing and finish quality.
  • The homeowner expressed strong satisfaction with the communication, the final appearance, and the overall experience.


Why This Matters

  • A properly installed egress window improves safety, increases home value, and supports basement finishing projects.
  • Precision cutting and proper drainage setup ensure long term durability.
  • Clean, professional job execution is essential for maintaining homeowner confidence.
  • Even in poor weather, a structured process ensures a smooth and reliable installation.